Thank you for choosing Your Grateful Guide for your mind-body expertise needs. By using our website, purchasing a membership, attending our classes or workshops, engaging with any social media content, and participating in group or one on one sessions, you agree to the following terms and conditions.

DISCLAIMER

Your Grateful Guide is not a medical professional and does not provide healthcare, medical, or nutritional therapy services. We do not diagnose, treat, prevent, or cure any physical, mental, or emotional issue. The information provided on our website, in our membership, in classes, workshops, in social media content, in groups, or in one on one sessions is for informational purposes only and should not be used as a substitute for professional medical advice, diagnoses, or treatment. Always consult your physician or other qualified healthcare provider before undertaking a new health regimen. Do not disregard medical advice or delay seeking medical advice because of information you read/hear on our website, in our membership, in classes, in workshops, while engaging with any social media content, in a group or in one on one sessions. Do not start or stop any medications without speaking to your medical or mental health provider.

All information on our website, in our membership, classes, workshops, on social media accounts, in groups, or in one on one sessions is for informational purposes only, does not constitute medical advice, and does not establish any kind of patient-client relationship. We are not licensed, psychologists or specialist healthcare professionals. Our services do not replace the care of psychologists or other healthcare professionals.

Your Grateful Guide cannot take any responsibility for the results of your actions or any harm or damage you suffer as a result of the use, or non-use of the information available on our website, social media accounts, in our membership, in classes, workshops, groups, or in one on one sessions. Please use judgment and conduct due diligence before taking any action or implementing any plan or practice suggested or recommended on our website, in our membership, social media accounts, classes, workshops, groups, or in one on one sessions. 

We do not make any guarantees about the results of the information applied on our website, in our membership, social media accounts, classes, workshops, groups, or in one on one sessions. We share educational and informational resources that are intended to help you succeed in regulation. However, your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond our knowledge and control.

LIABILITY WAIVER

By registering, purchasing a membership, buying a ticket to an event, attending a private session, participating in a group chat/session/class, or engaging with social media content, you acknowledge that you have read, understood, and agreed to the following:

• You understand and acknowledge that Your Grateful Guide is not providing medical advice and that the website, membership, social media accounts, classes, workshops, groups, or one on one sessions are not a substitute for working with your licensed healthcare providers.
• You understand that nothing presented in the website, membership, social media accounts, classes, workshops, groups, or one on one sessions is to be taken as professional medical advice and is not a substitute for counseling, psychotherapy, or psychoanalysis. It does not deal with the diagnosis or treatment of conditions or symptoms. It does not deal with specific trauma and is not a substitute for one on one professional support.
• You understand that the website/membership/social media accounts/classes/workshops/groups/one on one sessions are intended to be used as a compliment to your current healing practice and may provide general knowledge and skills to be used alongside your current practice.
• You understand that the guided exercises in the website/membership/social media accounts/classes/workshops/groups/one on one sessions are to be followed to the best of your judgment and that you are fully responsible for your own well-being.
• You understand that there are no guarantees with regard to the outcome of the website/membership/classes/workshops/groups/one on one sessions and that Your Grateful Guide does not make any claims to healing or recovery as a result of the website/membership/classes/workshops/groups/one on one sessions
• You understand that the website/membership/social media accounts/classes/workshops/groups/one on one sessions are voluntary and that by signing up you personally assume all liability for any injuries, losses of any kind, risks or damages, known and unknown.

PRIVACY POLICY

Your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you use our website, and services, or attend our groups, classes, events, or one on one sessions.

Collection of Information

We may collect personal information from you such as your name, email address, and other contact information when you sign up for our services and events, or subscribe to our newsletter. 

Use of Information

We use the information collected to provide our services to you, improve our services, communicate with you, and personalize your experience. We may also use your information to send you promotional materials, newsletters, or updates about our services. We will only use your personal information for the purpose for which it was collected.

Protection of Information

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption, and other industry-standard security measures to protect your information.

Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties unless required to do so by law or to enforce our policies. We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors and email service providers.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content, privacy policies, or practices of these websites. We encourage you to read the privacy policies of these websites before providing any personal information.

Children's Privacy

Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes to this policy will be posted on our website with the updated date.

COPYRIGHT DISCLAIMER

All material shared within the Haven Membership, including but not limited to classes, workshops, group chats, email correspondence, and direct messaging, is the exclusive property of Your Grateful Guide LLC and is intended solely for the use of Haven Members. The material is provided for informational purposes only and may not be shared, distributed, or reproduced in any form without the express written consent of the owner. By accessing the Haven Membership, you acknowledge and agree to the terms of this copyright disclaimer.

REFUND POLICY

As stated in the Disclaimer, the services provided by Your Grateful Guide are for informational purposes only and do not constitute medical advice, diagnoses, or treatment. Since the services provided are non-tangible, non-returnable, and non-refundable. Your Grateful Guide does not offer refunds or guarantees for any of its services, including memberships, classes, workshops, groups, or one on one sessions. If a class, workshop, or event is canceled by Your Grateful Guide, a full refund will be issued to all registered participants.

By purchasing a membership, service, session, or ticket to an event, you acknowledge that you have read and understood the Disclaimer and Liability Waiver, and agree to assume full responsibility for your own well-being. You release and discharge Your Grateful Guide from any and all claims, liabilities, damages, actions, or causes of action arising from the information and coaching received hereunder, including, without limitation, any damages arising from acts of active or passive negligence on the part of Your Grateful Guide.

If you have any questions or concerns about our refund policy, please contact us at vanessa@yourgratefulguide.com